Insights

  • November 17, 2020

    Announcing brightspot’s Founding Council of Student Advisors

    brightspot Culture

    Join us in welcoming the founding members of brightspot's Council of Student Advisors and read about the experiences that have defined them.

    Read more

  • September 15, 2020

    How COVID-19 is Creating Phygital Experiences with Technology as the Interface Between People and Space

    Forecasting Trends

    COVID-19 has made technology an even more important interface between people and space, enabling them to have safer and satisfying experiences that are a hybrid of physical and digital – phygital. In this article, we’ll outline the role of technology in phygital experiences, examples of technology fulfilling these roles, the benefits, and how user journeys have changed as a result.

    Read more

  • August 14, 2020

    Six Value Propositions for Academic Institutions Who Think Strategically About Facilities

    Achieving Impact

    By Allan Donnelly Facilities are a cost center for all institutions and each facility serves a function that helps the institution work toward its mission. According to Forbes, institutions can expect to pay twice as much as the cost of construction on operations and maintenance over the lifetime…

    Read more

  • July 21, 2020

    Five Best Practices in Communicating Change

    Managing Change

    Communication needs to be clear, swift, and timely as campuses collectively learn and adapt to the best protocols for minimizing COVID-19 risks on campus. Learn five best practices in communicating change and pitfalls to avoid.

    Read more

  • July 16, 2020

    Taking the Pulse of Your Students This Fall

    Advising Leaders

    How can you quickly yet holistically take the pulse of your students this fall? In order to help institutions take the pulse of their students and inform how they adapt, brightspot is creating a network of institutions who can learn from us and each other.

    Read more

  • July 10, 2020

    Shifting to Remote Facilitation: Lessons from the Home Office

    Designing Experiences

    Regardless of the endless speculations we can make about the future, in-person and remote workshops are grounded in the overarching goals of design thinking workshops: participatory, agile, and practical. Read about potential challenges of remote workshops and learn workaround recommendations.

    Read more

  • July 1, 2020

    Creating brightspot’s Council of Student Advisors

    brightspot Culture

    As we work to make the student experience more engaging and more equitable, we are excited to share the details on one of our new initiatives as part of our commitment to racial justice: the Council of Student Advisors (CSA). Every year brightspot strategy sets out to learn and grow. As a learnin…

    Read more

  • July 1, 2020

    How Can We Keep Student Services Human in an Increasingly Automated World?

    Designing Experiences

    No matter how automated services may be in the future, we believe services are at the core, human-centered because services will always need to be tailored to the human’s complex, emotional, and unpredictable nature as long as services are meant to serve people.

    Read more

  • June 5, 2020

    Our Commitment to Racial Justice

    brightspot Culture

    A financial crisis and a pandemic that have hit Black Americans the hardest, and now more senseless killing of Black Americans. We can't begin to understand the pain that Black Americans are facing, but we know we must act.

    Read more

  • June 5, 2020

    The 6 P’s of Reopening your Campus Post-COVID-19: A Conversation with NYU Shanghai’s David Pe

    Advising Leaders, Forecasting Trends

    Having resumed the spring semester in-person, Chinese universities serve as a window into what reopening might look like. brightspot sat down with New York University Shanghai’s Dean of Students, David Pe, to discuss their process and implementation for reopening their Pudong, Shanghai campus in early May 2020.

    Read more