Insights

  • April 15, 2020

    COVID-19 Resources for Higher Education

    Advising Leaders

    We’ve compiled a list of our thinking as well as predictions, assessments, and other articles we’ve found helpful in planning for the future and navigating the present.

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  • April 8, 2020

    Using Service Design to Transform Higher Education

    Designing Experiences

    There are major demographic, technological, and economic changes affecting higher education. In this post, we share how to use service design to adapt to change and improve your student experience.

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  • March 27, 2020

    How to Create a Safe Space to Think Creatively

    Designing Experiences

    Creativity is often perceived as an elusive, intrinsic gift that some people have and some people don’t. In this post, discover methods and tools to inspire creative confidence at your next virtual or in-person brainstorming session.

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  • March 25, 2020

    Five Ways to Better Support First-Generation Students

    Advising Leaders

    Learn how to understand and improve the first-generation student experience at your institution.

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  • February 25, 2020

    Making the Most of Your University Partnerships

    Advising Leaders

    In this post, we outline why universities and industry should partner, how to partner, and how to design the best partnership.

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  • December 19, 2019

    Lessons from 50+ Institutions on Improving Student Experience

    Designing Experiences

    We worked with more than 50 higher education institutions to identify opportunities for improving student experiences. Read our best findings here.

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  • December 17, 2019

    Best Practices for Keeping your Professional School Ahead of the Pack

    Achieving Impact

    Professional schools adapt as workplaces evolves, demographics shift, and class moves online. Follow this guide to strategic planning in higher education.

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  • November 26, 2019

    Supporting Diverse Learning Experiences – Anytime, Anywhere

    Advising Leaders

    Today's students learn differently than they used to. Colleges and universities need to adapt to new learning behaviors and styles to interest today's student. Here's how.

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  • November 15, 2019

    The Seven Roles of Research Commons

    Forecasting Trends

    In this post, we break down the seven types of research commons found at academic libraries today, and give our best advice for how to establish yours.

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  • November 6, 2019

    Why and How to Conduct Post-Occupancy Evaluations on Your Spaces

    Achieving Impact

    Many universities would benefit from a more data-driven approach to higher education building design. Learn how to implement a post-occupancy evaluation.

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