Insights

  • July 1, 2020

    Creating brightspot’s Council of Student Advisors

    brightspot Culture

    As we work to make the student experience more engaging and more equitable, we are excited to share the details on one of our new initiatives as part of our commitment to racial justice: the Council of Student Advisors (CSA). Every year brightspot strategy sets out to learn and grow. As a learnin…

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  • July 1, 2020

    How Can We Keep Student Services Human in an Increasingly Automated World?

    Designing Experiences

    No matter how automated services may be in the future, we believe services are at the core, human-centered because services will always need to be tailored to the human’s complex, emotional, and unpredictable nature as long as services are meant to serve people.

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  • June 5, 2020

    Our Commitment to Racial Justice

    brightspot Culture

    A financial crisis and a pandemic that have hit Black Americans the hardest, and now more senseless killing of Black Americans. We can't begin to understand the pain that Black Americans are facing, but we know we must act.

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  • June 5, 2020

    The 6 P’s of Reopening your Campus Post-COVID-19: A Conversation with NYU Shanghai’s David Pe

    Advising Leaders, Forecasting Trends

    Having resumed the spring semester in-person, Chinese universities serve as a window into what reopening might look like. brightspot sat down with New York University Shanghai’s Dean of Students, David Pe, to discuss their process and implementation for reopening their Pudong, Shanghai campus in early May 2020.

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  • June 4, 2020

    How Professional School Leaders Are Thinking About the Fall

    Advising Leaders, Forecasting Trends

    brightspot spoke with professional school leaders from higher education institutions across the country to learn how they are thinking about the fall.

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  • June 4, 2020

    How Library Leaders Are Thinking About the Fall

    Advising Leaders, Forecasting Trends

    brightspot spoke with library leaders from higher education institutions across the country to learn how they are thinking about the fall.

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  • June 4, 2020

    How Campus Architects and Planners Are Thinking About the Fall

    Advising Leaders, Forecasting Trends

    brightspot spoke with campus architects and planners from higher education institutions across the country to learn how they are thinking about the fall. Read on for their reflections and access resources to help you move forward.

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  • June 4, 2020

    How Student Affairs Leaders Are Thinking About the Fall

    Advising Leaders, Forecasting Trends

    brightspot spoke with student affairs leaders from higher education institutions across the country to learn how they are thinking about the fall. Read on for their reflections and access resources to help you move forward.

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  • April 15, 2020

    COVID-19 Resources for Higher Education

    Advising Leaders

    We’ve compiled a list of our thinking as well as predictions, assessments, and other articles we’ve found helpful in planning for the future and navigating the present.

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  • April 8, 2020

    Using Service Design to Transform Higher Education

    Designing Experiences

    There are major demographic, technological, and economic changes affecting higher education. In this post, we share how to use service design to adapt to change and improve your student experience.

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