June 13, 2019
Universities can prepare for the future using education space design. Follow these 5 steps to learn how to create a coworking space on your campus.
April 22, 2019
We’ve all heard the characteristics of an institution that can’t change. Your culture eschews risk and punishes failure. You’re not good at coming up with new ideas to meet changing needs. Your structure makes it hard for people to work together across departments. You have trouble making deci…
March 29, 2019
By Adam Griff Student needs are increasingly complex and cut across the typical silos of student services. Consider students who want to study abroad and the questions they might have: How will this contribute to my degree requirements? Will my credits transfer? Which program best positions me fo…
March 5, 2019
Higher education institutions must scale efficiently. Learn seven strategies for scaling up student support services without hiring additional staff.
January 23, 2019
In his Harvard Business Review article “The Big Lie of Strategic Planning,” Roger Martin highlights one very common mistake organizations make when creating a strategic plan: facing an uncertain future, they make inappropriately detailed forecasts and take artificial comfort in their numbers r…
November 5, 2018
As libraries make their public-facing spaces more people-focused and mobile tech makes big us/them service desks obsolete, it’s important to ensure that staff have creativity-enhancing spaces of their own along with the work processes, tools, and training to be effective. Libraries everyw…
February 18, 2013
Many of our client engagements of late have focused on developing programs; such as a workplace strategy program for administrative staff at the University of Minnesota or strategic planning for the Smithsonian and the Vancouver Art Gallery, or the design guidelines for Google’s workplaces. …