Insights

  • November 5, 2018

    Rethink the Staff Workplace

    Advising Leaders, Designing Experiences

    As libraries make their public­-facing spaces more people-­focused and mobile tech makes big us/them service desks obsolete, it’s important to ensure that staff have creativity­-enhancing spaces of their own along with the work processes, tools, and training to be effective. Libraries everyw…

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  • February 18, 2013

    Programs vs. Projects

    Advising Leaders

    Many of our client engagements of late have focused on developing programs; such as a workplace strategy program for administrative staff at the University of Minnesota or strategic planning for the Smithsonian and the Vancouver Art Gallery, or the design guidelines for Google’s workplaces. …

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