Insights

  • July 31, 2019

    Experience Design Tool: Improving the Student Journey from Applicant to Alum

    Designing Experiences

    Colleges and universities need to analyze and improve their student experience. Use this tool to map your student journey and optimize touchpoints.

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  • July 26, 2019

    How Three Institutions are Assessing Their Student Experience

    Designing Experiences

    Universities use assessment tools to learn and improve. Discover how three top institutions used a student experience survey to uncover opportunities.

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  • July 23, 2019

    Improve Your Student Experience—From Assessment to Action

    Designing Experiences

    Higher education institutions use assessments to evaluate and impact the student experience. Learn how to choose and customize a survey tool.

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  • July 8, 2019

    Library Design Planning: The Arrival Experience

    Designing Experiences

    Arrival is a top consideration when planning a library design. Learn how to promote library services through space design, signage, and services.

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  • June 19, 2019

    Don’t Design Learning Spaces, Design Learning Experiences

    Designing Experiences

    Discover how to approach building design as part of a more holistic learning experience design process. Learn how to create a User Journey Map.

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  • May 30, 2019

    Library Design: How Many Seats Do We Need?

    Designing Experiences

    Library design requires planning spaces to connect, create, and collaborate. Learn how to rethink your library seating areas to account for utilization.

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  • May 22, 2019

    Planning Tool: Connecting Education Spaces, Services, and Staffing

    Designing Experiences

    Learn how to use this tool for planning educational facilities by applying an integrated approach to redesigning learning spaces, services, and staffing.

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  • May 15, 2019

    Ending the Runaround: 12 Steps to Integrated Student Services

    Designing Experiences

    Learn how integrated student services unify digital self-serve functions, physical student service centers, and back-end technology, people, and spaces.

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  • May 14, 2019

    Transforming Your Classrooms In Five (Not So) Easy Steps

    Designing Experiences

    Learn how to evaluate learning experience design, create a future vision, and implement a plan using change management in higher educational institutions.

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  • April 10, 2019

    Design Tool: Instructional Technology Service Model

    Designing Experiences

    By Elliot Felix Faculty need a variety of instructional technology support—instructional design, content development, content hosting, training, and assessment—to name a few. They don't want to go to one place for help, find out they're in the wrong place, and be sent somewhere else—digital…

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