Insights

  • June 19, 2019

    Don’t Design Learning Spaces, Design Learning Experiences

    Designing Experiences

    discover how to approach building design as part of a more holistic learning experience design process. Learn how to create a User Journey Map.

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  • May 30, 2019

    Library Design: How Many Seats Do We Need?

    Designing Experiences

    Library design requires planning spaces to connect, create, and collaborate. Learn how to rethink your library seating areas to account for utilization.

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  • May 22, 2019

    Planning Tool: Connecting Education Spaces, Services, and Staffing

    Designing Experiences

    Learn how to use this tool for planning educational facilities by applying an integrated approach to redesigning learning spaces, services, and staffing.

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  • May 15, 2019

    Ending the Runaround: 12 Steps to Integrated Student Services

    Designing Experiences

    Learn how integrated student services unify digital self-serve functions, physical student service centers, and back-end technology, people, and spaces.

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  • May 14, 2019

    Transforming Your Classrooms In Five (Not So) Easy Steps

    Designing Experiences

    Learn how to evaluate learning experience design, create a future vision, and implement a plan using change management in higher educational institutions.

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  • April 10, 2019

    Design Tool: Instructional Technology Service Model

    Designing Experiences

    By Elliot Felix Faculty need a variety of instructional technology support—instructional design, content development, content hosting, training, and assessment—to name a few. They don't want to go to one place for help, find out they're in the wrong place, and be sent somewhere else—digital…

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  • March 12, 2019

    Creating Your Library’s Vision and Master Plan in 10 Steps

    Designing Experiences

    by Elliot Felix Traveling up the elevator in the St. Louis Gateway Arch has a wonderful cadence to it. As the special round elevator pod travels up along the curve, you feel yourself leaning over and then just at the moment you might tip out of your seat, the pod self-corrects and you’re uprig…

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  • November 28, 2018

    Redesigning Spaces, Services, and Staffing for Collaborative Student Experiences

    Designing Experiences

    Picture two computer labs. The first has row after row of cramped desks, each with a desktop computer for students to work at individually, probably to write a paper (but hopefully not the night before it’s due!). The second lab contains a variety of spaces: open flexible work tables, enclosed tea…

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  • November 5, 2018

    Rethink the Staff Workplace

    Advising Leaders, Designing Experiences

    As libraries make their public­-facing spaces more people-­focused and mobile tech makes big us/them service desks obsolete, it’s important to ensure that staff have creativity­-enhancing spaces of their own along with the work processes, tools, and training to be effective. Libraries everyw…

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  • May 9, 2018

    How Can the Quality of a Student’s Experience be Measured?

    brightspot Culture, Designing Experiences

    How can the quality of a student’s experience be measured? This was the topic of our Q1 Hack-A-Thon, a quarterly learning day where we set aside time to work through a question as a team that has been puzzling us and whose solution can help our clients transform higher education. What did we…

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