Insights

  • September 30, 2019

    Four Key Factors to Ensure Your University Welcome Center Reflects Your Mission

    Designing Experiences

    Discover how higher education institutions can design their welcome center space to emotionally impact their prospective students and alumni.

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  • September 26, 2019

    How To Get Aligned and Take Action Improving Student Experience

    Designing Experiences

    In higher education student experience impacts applicants, graduation rates, and alumni relations. Follow this guide to assess and enhance your strategy.

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  • September 26, 2019

    Experience Design Tool: Improving the Student Journey from Applicant to Alum

    Designing Experiences

    Colleges and universities need to analyze and improve their student experience. Use this tool to map your student journey and optimize touchpoints.

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  • September 26, 2019

    Planning Tool: Connecting Education Spaces, Services, and Staffing

    Designing Experiences

    Learn how to use this tool for planning educational facilities by applying an integrated approach to redesigning learning spaces, services, and staffing.

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  • September 26, 2019

    Design Tool: Instructional Technology Service Model

    Designing Experiences

    This guide helps academic institutions define a vision, state organizational and service goals, describe user and staff pain points, and identify service offerings.

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  • September 17, 2019

    Managing Workplace Noise with Mobility and Norms

    Designing Experiences

    Learn how to create policies and procedures relating to noise management in the workplace that allow both concentration and collaboration.

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  • August 22, 2019

    Library Design: Rethinking the Library Service Desk

    Designing Experiences

    Library service desk design sets the tone for a higher ed library's values and philosophy. Learn the library design best practices for this service point.

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  • July 26, 2019

    How Three Institutions are Assessing Their Student Experience

    Designing Experiences

    Universities use assessment tools to learn and improve. Discover how three top institutions used a student experience survey to uncover opportunities.

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  • July 23, 2019

    Improve Your Student Experience—From Assessment to Action

    Designing Experiences

    Higher education institutions use assessments to evaluate and impact the student experience. Learn how to choose and customize a survey tool.

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  • July 8, 2019

    Library Design Planning: The Arrival Experience

    Designing Experiences

    Arrival is a top consideration when planning a library design. Learn how to promote library services through space design, signage, and services.

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