Creating engaging, equitable, and sustainable student experiences by transforming your spaces, services, systems, and staff.
Higher education is facing unprecedented social, demographic, technological, and economic shifts and challenges.
For colleges and universities to remain competitive and be engines of opportunity, they must adapt and improve the engagement of students, faculty, staff, and alumni so that people are better connected to the mission, to the information and services they need, and to each other. They must also make higher education work better for everyone – in particular students who face greater challenges of access, navigation, and opportunity that arise from systemic socio-economic inequities.
Here’s what we know: only 41% of college students graduate within four years (NCES), only 40% of students are engaged (NSSE), and only 34% of faculty and staff are engaged (Gallup). From brightspot’s Student Experience Snapshot, we know that first-generation students are 10% less likely to feel like they belong, and students of color are 18% less likely to play leadership roles on campus. Colleges and universities must transform by better connecting their people, programs, and places to increase student success, improve research support, and enable staff productivity while making their institution and operations more efficient.
Our services
What people are saying
“When we wanted to envision our future student experience, we worked with brightspot in a collaborative process that yielded ideas that were both innovative and cost-effective.”
– Chief Financial Officer, Liberal Arts College
“brightspot uniquely succeeds at being a strong thought partner on innovation and an implementation partner that enables change in services across the campus experience.”
– Ben Maddox, Chief Instructional Technology Officer, NYU
A systematic approach
More than 100 colleges and universities have partnered with brightspot to design practical, innovative strategies that improve the student, faculty, and staff experience.
We do this by researching student, faculty, and staff needs; planning the services and spaces to meet them; and facilitating the organizational and operational change to make it all happen so that people can have more meaningful and effective experiences.
Through an inclusive, participatory consulting process that engages stakeholders from across the institution, we partner with you to develop solutions that attract, retain, support, and build your unique campus community. We use proven strategies that help create an engaging and equitable experience for all students, especially those who struggle with socioeconomic and systemic barriers within and outside of higher education.
RESEARCH
VISIONING
STRATEGY
Results
We help our clients get results by taking an approach that values innovation and practicality in equal measure.
Recent results have included:
93%
student satisfaction
89%
staff engagement
88%
faculty satisfaction
84%
reduction in response times
30%
reduction in space and operational cost