Insights

  • January 17, 2019

    Organization Design for Higher Education Project Success

    Managing Change

    Academic leaders should be strategic in how they create new university project teams. For a better way to organize projects and teams, implement these organizational design practices.

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  • January 9, 2019

    Three Driving Forces Transforming the Landscape of Higher Education Today

    Forecasting Trends

    Colleges and universities are facing unprecedented cultural, demographic, and technological shifts. Everything is changing, from how students learn and access services to how faculty teach and conduct their research, to how staff work. Institutions must adapt to the times by ensuring they are access…

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  • December 21, 2018

    We’re Hiring!

    brightspot Culture

    Strategist, entry level Do you want to transform the higher education experience? Do you want to learn while contributing to a small, dynamic organization? Are you resourceful and thrive at taking on one challenge after the next, collaborating with colleagues and clients, making sense of …

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  • December 17, 2018

    How Prototyping Can Transform Student Services Faster

    Managing Change

    By Coby Lerner You've collected a lot of student feedback on your programs - for example, orientation, housing, career services - and you know they aren't quite meeting expectation or keeping pace with your peers. Now what? It's tempting to want to bring really smart people together for lengthy d…

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  • December 17, 2018

    The Changing Role of Staff in Libraries

    Managing Change

    By Emily Kessler This is the first of a series of articles in which we’ll be uncovering shifts occurring in academic libraries and how they may be impacting your staff. Part I focuses on how prioritizing student success is changing the spaces and services within the library. Part II focuses on…

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  • December 4, 2018

    Seven Steps for Planning Campus Transformation

    Achieving Impact

    Picture a 1960s brick tower with floor after floor of doubled-loaded, concrete block corridors. Now, imagine the Provost’s charge to renovate this building to create the “academic workplace of the future.” As challenging as this sounds, it can be done. With the help of brightspot strategy and …

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  • November 30, 2018

    Budgeting for Collaboration: Planning for Shared Student Services

    Forecasting Trends

    Institutions and students alike are facing financial pressure; for instance, the Center on Budget and Policy Priorities recently calculated that state funding for higher education since 2008 is down 16 percent or $1,409 per student. Inside Higher Education’s 2018 CFO surveys revealed that only 63 …

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  • November 30, 2018

    Five Ways Colleges and Universities Can Better Manage the Change Process

    Managing Change

    Higher education is doing a poor job of adapting to and managing organizational change. Only 34 percent of university faculty and staff are engaged (Gallup). Less than 40 percent of college freshman are engaged (NSSE). Only about 50 percent of undergraduate students are satisfied (RNL). Across indus…

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  • November 28, 2018

    Redesigning Spaces, Services, and Staffing for Collaborative Student Experiences

    Designing Experiences

    Picture two computer labs. The first has row after row of cramped desks, each with a desktop computer for students to work at individually, probably to write a paper (but hopefully not the night before it’s due!). The second lab contains a variety of spaces: open flexible work tables, enclosed tea…

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  • November 5, 2018

    Rethink the Staff Workplace

    Advising Leaders, Designing Experiences

    As libraries make their public­-facing spaces more people-­focused and mobile tech makes big us/them service desks obsolete, it’s important to ensure that staff have creativity­-enhancing spaces of their own along with the work processes, tools, and training to be effective. Libraries everyw…

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