Insights

  • December 4, 2018

    Seven Steps for Planning Campus Transformation

    Achieving Impact

    Picture a 1960s brick tower with floor after floor of doubled-loaded, concrete block corridors. Now, imagine the Provost’s charge to renovate this building to create the “academic workplace of the future.” As challenging as this sounds, it can be done. With the help of brightspot strategy and …

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  • November 30, 2018

    Budgeting for Collaboration: Planning for Shared Student Services

    Forecasting Trends

    Institutions and students alike are facing financial pressure; for instance, the Center on Budget and Policy Priorities recently calculated that state funding for higher education since 2008 is down 16 percent or $1,409 per student. Inside Higher Education’s 2018 CFO surveys revealed that only 63 …

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  • November 30, 2018

    Five Ways Colleges and Universities Can Better Manage the Change Process

    Managing Change

    Higher education is doing a poor job of adapting to and managing organizational change. Only 34 percent of university faculty and staff are engaged (Gallup). Less than 40 percent of college freshman are engaged (NSSE). Only about 50 percent of undergraduate students are satisfied (RNL). Across indus…

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  • November 28, 2018

    Redesigning Spaces, Services, and Staffing for Collaborative Student Experiences

    Designing Experiences

    Picture two computer labs. The first has row after row of cramped desks, each with a desktop computer for students to work at individually, probably to write a paper (but hopefully not the night before it’s due!). The second lab contains a variety of spaces: open flexible work tables, enclosed tea…

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  • November 5, 2018

    Rethink the Staff Workplace

    Advising Leaders, Designing Experiences

    As libraries make their public­-facing spaces more people-­focused and mobile tech makes big us/them service desks obsolete, it’s important to ensure that staff have creativity­-enhancing spaces of their own along with the work processes, tools, and training to be effective. Libraries everyw…

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  • August 24, 2018

    The Flexible University Workplace

    Forecasting Trends

    The workplace is becoming more flexible. Freelance and contract work is on the rise – 34% of the U.S. works on a freelance or contract basis and that’s expected to soon rise to 50%.

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  • August 8, 2018

    Fall 2018 Conference Preview

    brightspot Culture

    At brightspot, we love to share our thinking so that as many institutions as possible can benefit and so that we can learn and improve what we do as we talk about it with others. So, this fall we have a great lineup of conference workshops (yes, we turn every “presentation” into a workshop!) whe…

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  • August 7, 2018

    Researching Lead Users to Predict the Future

    Achieving Impact

    by Elliot Felix Lead users represent the future that’s already here. Let them be your crystal ball the next time you face a forward-thinking planning project. DO WE HAVE ALL THE INPUT AND INFORMATION WE NEED? Have we heard from enough people? Do we have enough data? These are questions we g…

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  • August 7, 2018

    Researching Lead Users to Predict the Future

    Achieving Impact

    Lead users represent the future that’s already here. Let them be your crystal ball the next time you face a forward-thinking planning project.

    Read more

  • May 17, 2018

    Sharpening our Focus on Higher Education

    brightspot Culture

    As we look back on our first seven years and look ahead, we’ve decided to focus our efforts on higher education – reinventing places, rethinking services, and redesigning organizations so that people have more engaging experiences on-campus and online. More than 70 colleges and universities h…

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