-
May 25, 2020
Taking the Pulse of Students During COVID-19
In this whitepaper, we share findings from brightspot's Student Experience Snapshot survey so colleges and universities can make informed decisions about reopening in the fall, identify considerations as they redesign their institutions in response to the pandemic, and make recommendations to act on the findings.
-
April 27, 2020
Higher Ed After COVID-19 Peaks and How to Plan for It
In this whitepaper, we share our view on what the world might look like after COVID-19 peaks, and we’ll offer six suggestions for what to do about it to help your people, programs, and places adapt.
-
April 15, 2020
COVID-19 Resources for Higher Education
We’ve compiled a list of our thinking as well as predictions, assessments, and other articles we’ve found helpful in planning for the future and navigating the present.
-
April 15, 2020
Webinar: Delivering Support Services Online
Join us for an interactive webinar on Wednesday, May 6 at 2pm EST to understand your users, better provide online services to meet their needs, and learn lessons for enhancing face-to-face service delivery.
-
April 8, 2020
Using Service Design to Transform Higher Education
There are major demographic, technological, and economic changes affecting higher education. In this post, we share how to use service design to adapt to change and improve your student experience.
-
April 2, 2020
How Colleges and Universities Can Better Sustain Students of Color and Historically Underserved Students
Students are becoming more diverse in all senses of the word, technology is changing how students learn and access support services, and institutions and students face financial pressures. In this whitepaper, we identify insights and make recommendations to help you transform your programs, places, and people to better support Students of Color and Underserved Students.
-
March 27, 2020
How to Create a Safe Space to Think Creatively
Creativity is often perceived as an elusive, intrinsic gift that some people have and some people don’t. In this post, discover methods and tools to inspire creative confidence at your next virtual or in-person brainstorming session.
-
March 25, 2020
Five Ways to Better Support First-Generation Students
Learn how to understand and improve the first-generation student experience at your institution.
-
February 25, 2020
Making the Most of Your University Partnerships
In this post, we outline why universities and industry should partner, how to partner, and how to design the best partnership.
-
December 19, 2019
Lessons from 50+ Institutions on Improving Student Experience
We worked with more than 50 higher education institutions to identify opportunities for improving student experiences. Read our best findings here.
Filter by Search
Filter by role
- Facilities
- Library
- President/Provost/Dean
- Student Affairs
- Student Experience
- Technology
Filter by topic
- Achieving Impact
- Advising Leaders
- brightspot Culture
- Designing Experiences
- Forecasting Trends
- Managing Change
Filter by format
- Articles
- Whitepapers
- Tools