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March 12, 2019
Creating Your Library’s Vision and Master Plan in 10 Steps
by Elliot Felix Traveling up the elevator in the St. Louis Gateway Arch has a wonderful cadence to it. As the special round elevator pod travels up along the curve, you feel yourself leaning over and then just at the moment you might tip out of your seat, the pod self-corrects and you’re uprig…
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March 5, 2019
Scaling up Support without Scaling up Staff
Higher education institutions must scale efficiently. Learn seven strategies for scaling up student support services without hiring additional staff.
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February 26, 2019
Three Financial Strategies to Foster Change in Higher Education
By Elliot Felix In our work helping colleges and universities change, we’re often surprised that financial systems and incentives are not always considered as organizational change tools. Whether you’re considering grants, awards, or even new budgeting processes and policies, these tools can…
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February 5, 2019
Today’s Library is Tomorrow’s Workplace
There are a variety of ways to predict the future. You can look at the data and extrapolate. You can look at the qualitative trends and imagine. You can look at today’s lead users as tomorrow’s mainstream. You can look at other industries and translate it to yours. So, how can we envision what …
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January 23, 2019
12 Ways to Mess Up Your Strategic Plan
In his Harvard Business Review article “The Big Lie of Strategic Planning,” Roger Martin highlights one very common mistake organizations make when creating a strategic plan: facing an uncertain future, they make inappropriately detailed forecasts and take artificial comfort in their numbers ra…
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January 22, 2019
Using Design Thinking to Enable Student Success and Build Community
Learn how higher education student service providers can build community using design thinking to reimagine its services, staffing, and spaces.
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January 17, 2019
Organization Design for Higher Education Project Success
Academic leaders should be strategic in how they create new university project teams. For a better way to organize projects and teams, implement these organizational design practices.
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January 9, 2019
Three Driving Forces Transforming the Landscape of Higher Education Today
Colleges and universities are facing unprecedented cultural, demographic, and technological shifts. Everything is changing, from how students learn and access services to how faculty teach and conduct their research, to how staff work. Institutions must adapt to the times by ensuring they are access…
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December 21, 2018
We’re Hiring!
Strategist, entry level Do you want to transform the higher education experience? Do you want to learn while contributing to a small, dynamic organization? Are you resourceful and thrive at taking on one challenge after the next, collaborating with colleagues and clients, making sense of …
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December 17, 2018
How Prototyping Can Transform Student Services Faster
By Coby Lerner You've collected a lot of student feedback on your programs - for example, orientation, housing, career services - and you know they aren't quite meeting expectation or keeping pace with your peers. Now what? It's tempting to want to bring really smart people together for lengthy dis…
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