Insights

  • March 21, 2019

    Enabling Innovation and Organizational Change at Colleges and Universities

    Managing Change

    To become student-centered, colleges and universities are working to ensure access and affordability, to increase their accountability for outcomes like retention and completion, and to cope with financial pressures. It’s terrific to put “transform our student experience” in your strategic pla…

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  • March 12, 2019

    Creating Your Library’s Vision and Master Plan in 10 Steps

    Designing Experiences

    by Elliot Felix Traveling up the elevator in the St. Louis Gateway Arch has a wonderful cadence to it. As the special round elevator pod travels up along the curve, you feel yourself leaning over and then just at the moment you might tip out of your seat, the pod self-corrects and you’re uprig…

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  • March 5, 2019

    Scaling up Support without Scaling up Staff

    Advising Leaders

    Higher education institutions must scale efficiently. Learn seven strategies for scaling up student support services without hiring additional staff.

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  • February 26, 2019

    Three Financial Strategies to Foster Change in Higher Education

    Managing Change

    By Elliot Felix In our work helping colleges and universities change, we’re often surprised that financial systems and incentives are not always considered as organizational change tools. Whether you’re considering grants, awards, or even new budgeting processes and policies, these tools can…

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  • February 5, 2019

    Today’s Library is Tomorrow’s Workplace

    Forecasting Trends

    There are a variety of ways to predict the future. You can look at the data and extrapolate. You can look at the qualitative trends and imagine. You can look at today’s lead users as tomorrow’s mainstream. You can look at other industries and translate it to yours. So, how can we envision what …

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  • January 23, 2019

    12 Ways to Mess Up Your Strategic Plan

    Advising Leaders

    In his Harvard Business Review article “The Big Lie of Strategic Planning,” Roger Martin highlights one very common mistake organizations make when creating a strategic plan: facing an uncertain future, they make inappropriately detailed forecasts and take artificial comfort in their numbers ra…

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  • January 22, 2019

    Using Design Thinking to Enable Student Success and Build Community

    Achieving Impact

    Learn how higher education student service providers can build community using design thinking to reimagine its services, staffing, and spaces.

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  • January 17, 2019

    Organization Design for Higher Education Project Success

    Managing Change

    Academic leaders should be strategic in how they create new university project teams. For a better way to organize projects and teams, implement these organizational design practices.

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  • January 9, 2019

    Three Driving Forces Transforming the Landscape of Higher Education Today

    Forecasting Trends

    Colleges and universities are facing unprecedented cultural, demographic, and technological shifts. Everything is changing, from how students learn and access services to how faculty teach and conduct their research, to how staff work. Institutions must adapt to the times by ensuring they are access…

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  • December 21, 2018

    We’re Hiring!

    brightspot Culture

    Strategist, entry level Do you want to transform the higher education experience? Do you want to learn while contributing to a small, dynamic organization? Are you resourceful and thrive at taking on one challenge after the next, collaborating with colleagues and clients, making sense of …

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