Insights

  • August 8, 2018

    Fall 2018 Conference Preview

    brightspot Culture

    At brightspot, we love to share our thinking so that as many institutions as possible can benefit and so that we can learn and improve what we do as we talk about it with others. So, this fall we have a great lineup of conference workshops (yes, we turn every “presentation” into a workshop!) whe…

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  • May 17, 2018

    Sharpening our Focus on Higher Education

    brightspot Culture

    As we look back on our first seven years and look ahead, we’ve decided to focus our efforts on higher education – reinventing places, rethinking services, and redesigning organizations so that people have more engaging experiences on-campus and online. More than 70 colleges and universities h…

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  • May 9, 2018

    How Can the Quality of a Student’s Experience be Measured?

    brightspot Culture, Designing Experiences

    How can the quality of a student’s experience be measured? This was the topic of our Q1 Hack-A-Thon, a quarterly learning day where we set aside time to work through a question as a team that has been puzzling us and whose solution can help our clients transform higher education. What did we…

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  • June 27, 2017

    How effective is your office? Leading by example at brightspot

    brightspot Culture, Designing Experiences

    By Elliot Felix How effective is your office? How engaged are your employees? These are important questions companies ask themselves, often without a good way to answer them. At brightspot, we are familiar with the importance of planning engaging offices. Last year, we had our first opportunity …

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  • July 13, 2016

    Bonjour! Our Annual Trip, 2016

    brightspot Culture

    The stories behind the photos we shared on Instagram! Follow us @brightspotstrategy for the whole #bspotreal experience! We retraced the history and cuisine of Montréal's immigrant waves on Fitz & Follwell's Flavours of the Main walking tour. Here we are waiting patiently for a…

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  • July 13, 2016

    What’s Driving us This Summer

    brightspot Culture

    Our team brings together diverse skills and backgrounds, so it makes sense that we draw inspiration from many fields. This summer we're sharing with others what drives us putting our inspirations on display—both here and on a wall in our new office. We invite you to check out our summer reading …

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  • April 22, 2016

    Reflections on brightspot’s first 5 years

    brightspot Culture

    Introduction. It’s an exciting time for brightspot! As we begin our 6th year, we can look back on five years of helping  clients transform their spaces, services, and organizations while growing into a company that is setting a new standard for how a business should operate in the 21st century. …

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  • April 21, 2016

    How Satisfied Are Our Clients? Very.

    brightspot Culture

      On the occasion of our five year anniversary, among our many reflections we took the opportunity to look back on the results from the client satisfaction survey we send at the end of every engagement. The results from 44 clients over the past 3 years and 9 months were quite interesting. So…

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  • February 19, 2016

    Why We Charge a Flat Monthly Fee

    brightspot Culture

    Why do things differently? For years we created very detailed scopes of work that explained exactly what we’d do months in advance. We resourced teams that worked on many projects simultaneously in order to leverage learning across clients and sectors. From this experience, we learned that we …

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  • May 5, 2015

    Creating brightspot’s Advisory Board

    brightspot Culture

    We are excited to announce that brightspot recently completed one of our goals for the year: we created (and already met with!) our advisory board. Inspired by discussions with other entrepreneurs, other organizations, and articles like this one, we convened a group of trusted, outside experts to…

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