Insights

  • November 6, 2019

    Why and How to Conduct Post-Occupancy Evaluations on Your Spaces

    Achieving Impact

    Many universities would benefit from a more data-driven approach to higher education building design. Learn how to implement a post-occupancy evaluation.

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  • June 18, 2019

    Five Tips for Effective Student Service Collaboration

    Achieving Impact

    Learn how cross departmental collaboration creates integrated student services that have a cost-effective impact on student success.

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  • April 2, 2019

    Awareness, Access, and Equity: Rethinking Student Services

    Achieving Impact

    Access to the support needed to complete college is still focused on traditional students. Learn how to design student services for a diverse student body.

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  • January 22, 2019

    Using Design Thinking to Enable Student Success and Build Community

    Achieving Impact

    Learn how higher education student service providers can build community using design thinking to reimagine its services, staffing, and spaces.

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  • December 4, 2018

    Seven Steps for Planning Campus Transformation

    Achieving Impact

    These seven steps represent a comprehensive approach to innovative project delivery for campus workplace redesign from research all the way through evaluation.

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  • August 7, 2018

    Researching Lead Users to Predict the Future

    Achieving Impact

    by Elliot Felix Lead users represent the future that’s already here. Let them be your crystal ball the next time you face a forward-thinking planning project. DO WE HAVE ALL THE INPUT AND INFORMATION WE NEED? Have we heard from enough people? Do we have enough data? These are questions we g…

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  • August 7, 2018

    Researching Lead Users to Predict the Future

    Achieving Impact

    Lead users represent the future that’s already here. Let them be your crystal ball the next time you face a forward-thinking planning project.

    Read more

  • September 26, 2013

    Partnering for Student Success

    Achieving Impact

    In recent memory, we have seen academic libraries shift from being spaces for storing collections to spaces for people and activity. Whereas libraries of the past dedicated 50-65% of their space to stacks and shelving and 25-35% to user spaces, new libraries are flipping those proportions and someti…

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  • February 19, 2013

    The Library as a Place to Support the Mobile User

    Achieving Impact

    Pronouncements of paradigm shifts are inherently risky (recall Bill Clinton’s “The era of big government is over.”). And yet it is time to acknowledge a shift in how libraries ought to be planned: we are beyond the era of academic libraries justifying their existence by how many students they …

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  • October 16, 2011

    Measuring Success: From Usage to Satisfaction to Impact

    Achieving Impact

    You can tell a lot from how an organization measures success – what they value, what they know about their customers, and the tools they use, for example. You can also understand the dominant paradigm of whatever industry you’re looking at and then compare across them. There are three types o…

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