Elliot Felix led the vision and programming process while at DEGW. Then, in the years leading up to the library’s opening in 2013, NCSU commissioned brightspot to develop the service, staffing, and organizational strategy for its operations to be as innovative as its architecture.
In collaboration with architecture firms Snøhetta and Clark Nexsen, and cost consultants Davis Langdon, we developed the vision and space program based on a great deal of quantitative and qualitative research as well as lessons from precedents beyond libraries.
Together, we developed a strategy to use a robotic storage and retrieval system for collections that freed up valuable space for students. We also planned a variety of technology-rich learning spaces and a single, integrated service point. Beyond all it’s accolades, we’re most proud that the building achieved 93% student satisfaction and the library experienced a 10% rise in research questions at a time when they’re often decreasing elsewhere.