Designing Technology Services

Leveraging the value of technology in the educational experience requires a comprehensive look at the portfolio of services and a smart strategy for implementation.

Because technology drives so much of the educational experience today, it’s no longer a utility but rather a strategic partner whose offerings and operations need to be designed for tomorrow. Through an engaging process from needs assessment, service planning, and piloting, brightspot works with you to reimagine your portfolio of services, enable more coordinated and collaborative service delivery, establish data-driven assessments, and apply design thinking to test and scale services. With a technology services strategy in hand you will be able to deliver an effective and efficient tech-enhanced experience on campus and online.

“brightspot helped us understand what our students and faculty need and then invent new services and spaces for them. The people are amazing and the deliverables are incredible. I look forward to working with brightspot on our next big thing.”

David Ackerman, Chief Digital Officer and Associate Vice President, New York University

BrightSpot Strategy
BrightSpot Strategy

“In a fast-paced project to develop a new instructional technology studio for faculty, brightspot was an agile facilitator and thoughtful partner, equally adept at solving service delivery and space challenges.”

– Jenn Stringer, Associate CIO, Educational Technology Services, UC Berkeley

See how we made a difference

Our services

All of our projects follow a systematic approach which includes research, visioning, and strategy.