There are major demographic, technological, and economic changes affecting higher education. In this post, we share how to use service design to adapt to change and improve your student experience. Read more
Building a More Diverse brightspot Team
At brightspot, we’re committed to making the student experience more engaging and more equitable. We're working at the intersection of people, programs, and places to do this by enabling active learning, creating seamless student services, supporting purpose-driven student projects, and fostering more connected communities. Read more
A More Equitable Student Experience
By enabling active learning, creating seamless student services, supporting purpose-driven student projects, and fostering more connected communities, we’re making the student experience more engaging and more equitable. Read more
Partnering for Student Success
In recent memory, we have seen academic libraries shift from being spaces for storing collections to spaces for people and activity. Whereas libraries of the past dedicated 50-65% of their space to st… Read more
Workstyles: At Your Service
The term ‘workstyle’ has been popularized in several disciplines to signal the different ways in which people work. In mass media, there are comparisons between ‘old’ and ‘new’ workstyles,… Read more
Practicing Client Partnership
At brightspot we have the opportunity to work with a diverse set of clients across higher education, cultural, corporate, and non-profit sectors. While engaging in the different ways of working th… Read more
Designing Better Meetings
Meetings are an essential part of how we work, enabling people to coordinate their activity, to inspire and learn from each other, and to build community. But, meetings can be the most dreadful pa… Read more
Facilitating with Constraints
Many fields have long embraced constraints as necessary for creativity. Without bounding the problem you’re trying to solve, it’s difficult to see the big picture, to know where to start, or h… Read more
Reflections on the PKAL Learning Spaces Colloquium
I just participated in a colloquium for a new initiative by Project Kaleidoscope to understand learning spaces – what best-practices are known and what is unknown. The event consisted of presentatio… Read more
The Problem Changes As You Work On It
The story of how Post-it® notes were invented by accident is familiar: an adhesive failed for its primary purpose but found a new and useful one. However, there is a lesson in this story that i… Read more