practical transformation

We take a holistic view of people, space, services, technology, and communications. Combining research, design, and strategy, we create a future vision for your organization that is at once imaginative and practical—to implement change that works. We offer:



& insights

Employee and Customer Research

Industry Trend Research

Competitive Research

Opportunity Mapping







& retreats

Leadership & Employee Retreats

Future Scenario Planning

Purpose, Values, and Vision Statements

Brand Positioning



& planning

Strategic & Business Planning

Space Programming & Planning

Service Design & Operational Planning

Communication Planning


& coaching

Piloting & Prototyping

Onboarding & Training Programs

Organizational Change Programs

Post-occupancy Assessment